Privacy Policy
Last updated on 13th September, 2022
[Boru] We, Bhujbal Daily Solutions Pvt. Ltd., (hereinafter referred to as the “Company”), a Company incorporated under the Companies Act, 2013 in India having CIN no. U72900MH2019PTC330201; where such expression shall, unless repugnant to the context thereof, be deemed to include our respective legal heirs, representatives, administrators, permitted successors and assigns are the creators of this Privacy Policy, which ensures our steady commitment to Your privacy with regard to the protection of your invaluable information. This privacy policy contains information about a platform called BORU, the mobile application offered by the Company (hereinafter referred to as the “Platform”). In order to provide you with uninterrupted use of our services, we may collect and, in some circumstances, disclose information about you. To ensure better protection of your privacy, we provide this notice explaining our information collection and disclosure policies, and the choices you make about the way your information is collected and used.
This Privacy Policy shall be in compliance with the General Data Protection Regulation (GDPR)
and any and all provisions that may read to the contrary shall be deemed to be void and
unenforceable as of that date. If you do not agree with the terms and conditions of our Privacy
Policy, including in relation to the manner of collection or use of your information, please do not
use or access the platform. If you have any questions or concerns regarding this Privacy Policy,
you should contact us at www.boru.in
ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING
ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED
HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS
OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF
THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS
CONTAINED WITHIN IT IN ANY MANNER.
1. Definitions
• The term ‘You’ & ‘User’, shall mean any legal person or entity, being a
customer/buyer/seller or a potential customer/buyer/seller accessing or using the services provided
on our platform, who is competent to enter into binding contracts, as per the provisions of the
Indian Contract Act, 1872 and/or any other law for the time being in force ;
• The terms ‘we’, ‘us’, ‘our’ shall mean the Platform and/or the Company, as the context so
requires;
• The term ‘Services’ shall mean the business of providing a platform to potential sellers or
service providers and customers.
• The terms ‘Party’ and ‘Parties’ shall respectively be used to refer to the User and the
Company individually and collectively, as the context so requires;
• “Personal Information” shall mean and refer to any personally identifiable information that
we may collect from you. For removal of any doubts, please refer to Clause 2;
• “Third Parties” refer to any Application, website, link, Company or individual apart from
the User and the creator of this Platform.
2. Information Collected
We are committed to respecting your online privacy. We further recognize your need for
appropriate protection and management of any Personal Information you share with us. Since we
provide certain services as mentioned above, we may collect the following information which are
appropriately required to provide such services
From Users, including but not limited to name, location, mobile number, AADHAR Number, PAN
number, e-mail ids, etc. We shall have access to the real time location of the user through Google
Cloud services and the same will be fetched by the third-party cloud service provider. We also
collect and store personal information in our databases, provided by you from time to time on the
Platform. We only collect and use such information from you that we consider necessary for
achieving a seamless, efficient and safe experience, customized to your needs including:
• To enable the provision of services opted by you;
• To allow you to receive quality customer care services;
• To comply with applicable laws, rules and regulations;
Where any service requested by you involves a third party, such information as is reasonably
necessary by the Company to carry out your service request may be shared with such third party.
We also do use your contact information to send you offers based on your interests and prior
activity. The Company may also use contact information internally to direct its efforts for service
improvement. We collect and store your search details on the Platform, including your search
history, the usage of the Platform and the features and time you have used the Platform for. We
collect any communications between you and third-parties on the Platform.
We shall collect and store all or any such information in our internal Company servers as the
Company may seem necessary. You may also choose not to use some service or feature on the
platform and opt out of any non-essential communications from the Platform.
Further, transacting over the internet has inherent risks which can only be avoided by you
following security practices yourself, such as not revealing account/login related information to
any other person and not informing our customer care team about any suspicious activity or where
your account has/may have been compromised.
At every stage prior to, during or after information collection, you have the right to access all
personally identifiable information provided, modify or alter all personally identifiable
information provided.
Users are responsible for maintaining the security and confidentiality of their account details and
passwords. Please note that we will never ask you for your password in an unsolicited phone call
or in an unsolicited e-mail. Further, Users are advised to sign off from their systems after availing
of the Services to avoid accidental and unauthorized access to personal information from their
accounts by any third-party.
3. Use of Information
The Platform shall collect personal information, as mentioned hereinabove, about the Users for the
purpose of providing customized Services. The Platform shall intimate the User as to the purpose
of collection of information, if the same changes at any time.
The information provided by you at the time of registration and thereafter shall be used to contact
you when necessary. For more details about the nature of such communications, please refer to
our Terms of Service. Further, your personal data may be collected and stored by us for internal
record.
We may use information provided by you for analyzing your data so as to provide smooth and
efficient use of the platform. Also, we use your tracking information such as IP addresses, and or
Device ID to help identify you and to gather broad demographic information. In case we are
acquired by or merged with another company, we shall be legally obliged to share information
disclosed by you and information about you to the Company we are acquired by or merged with.
In the event of a merger or acquisition, we shall notify you by email to review our revised privacy
policy, as and when Your Personal Information is shared with or becomes subject to a different
privacy policy.
4. Accessing, Reviewing and changing your profile
The Platform shall contain the User’s records but shall not have any control over the same and The
User, upon consent, shall be provided with access to the records at any time. If you believe that
any information we are holding on you is incorrect or incomplete, or to remove your profile, please
contact us as soon as possible, via the Application contact page. We shall promptly correct any
information found to be incorrect.
We shall retain in our files, information you have requested to remove for certain circumstances,
such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further,
such prior information is never completely removed from our databases due to technical and legal
constraints, including stored 'back up' systems. Therefore, you should not expect that all of your
personally identifiable information shall be completely removed from our databases in response
to your requests.
5. Your rights regarding Information
Unless subject to an exemption, you have the following rights with respect to your personal data we hold:
• The right to request a copy of your personal data which we hold about you;
• The right to request for any correction to any personal data if it is found to be inaccurate or out of date;
• The right to withdraw your consent to the processing at any time;
• The right to object to the processing of personal data;
• The right to lodge a complaint with a supervisory authority;
• The right to obtain information as to whether personal data are transferred to a third country
or to an international organization.
6. Confidentiality
Your information is regarded as confidential and therefore shall not be divulged to any third party, unless legally required to do so to the appropriate authorities, or if necessary, to ensure Users fully avail the services of the Platform. We shall not sell, share, or rent your personal information to any marketing agencies or any other such companies that indulge in unsolicited communications. Any communication by Us to You shall be undertaken in accordance with Our Terms of Service and Privacy Policy.
7. Security
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed. However, “perfect security” does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion. The Company shall not be held liable in any way for events beyond our control or in any way for accidental or unauthorized access of your information. No data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure.
8. Data Security
We have in place appropriate technical and security measures to secure the information collected by us.
We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services . You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Swiggy Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please we aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Swiggy Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
9. Disclosure of your information to third parties
Due to the existing regulatory environment, we cannot ensure that all of your Personal Information
shall never be disclosed in ways other than those described in this Privacy Policy. Although we
use industry standard practices to protect your privacy, we do not promise, and you should not
expect, that your personally identifiable information or private communications would always
remain private.
a. External Service Providers: There may be a number of services offered by external
service providers that help you use our Application. If You choose to use these optional services,
and in the course of doing so, disclose information to the external service providers, and/ or grant
them permission to collect information about You, then their use of Your information is governed
by their privacy policy.
b. Third-party Payment Gateways: We employ third-party payment gateways that you are
mandated to use in order to complete payments to fully avail of Services. We are not responsible
for the use and storage of your information by these payment gateways, or for the operation of the
gateways, as they are wholly owned by third-parties. Should any dispute or discrepancy arise in
respect of your usage of the payment gateways, we are not liable to address the same and request
you to approach the payment gateway directly through their third-party Application.
c. Law and Order: We cooperate with law enforcement inquiries, as well as other third
parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can, and
You so authorize Us, disclose Your Personal Information to law enforcement and other
government officials as We, in Our sole discretion, believe necessary or appropriate, in connection
with an investigation of fraud, intellectual property infringements, or other activity that is illegal
or may expose Us or You to any legal liability.
10. Cookies
We use data collection devices such as "cookies" on certain pages of our Platform specifically on
websites. A cookie is a small data file sent by our Website onto your computer, tablet, Smartphone
or similar device each time you use the device to visit our Website. Cookies mean that the next
time you visit the Platform our system recognizes your device, and cookies assist us in providing
customized services. We also offer certain features that are only available through the use of a
"cookie". Cookies can also help us provide information, which is targeted to your interests.
Cookies may be used to identify logged in or registered Users. A cookie itself contains no personal
data and does not collect any personal data. Cookies can store User settings and other information.
In order to use the Patient Portal, you must have a personal computer equipped with an Internet
browser that has 128-bit encryption enabled and configured to accept cookies.
We will not share any personally identifiable information provided by this Cookie with any third
party. We will, however, link data stored in Cookies to the personally identifiable information you
submitted while on our site.
Any cookies sent by the site operator and stored on your device are designated “first-party
cookies”. Some cookies may be placed by other parties; these are then designated “third party
cookies”. First party cookies are those cookies which are associated with the host name. Third
party cookies are cookies from other domains. We have no access to or control over Cookies
generated by third party provider domains and can therefore only be administered by the respective
third party. This privacy statement covers the use of cookies by the first party only. Upon request
we shall be able to provide you the list of cookies used by the Platform and their purpose
11. Indemnity
You agree and undertake to indemnify us in any suit or dispute by any Third Party arising out of disclosure of Personal Information by You to Third Parties either through Our Application or otherwise and Your use and access of Application s and resources of Third Parties. We assume no liability for any actions of Third Parties with regard to Your Personal Information, which you may have disclosed to such Third Parties.
12. Severability
Each paragraph of this privacy policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this privacy policy.
13. Amendments
Amendments to this Policy will be intimated to you from time to time. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Platforms Provided we will not be notifying you if we amend the Policy to make additions, deletions or modifications to the list of cookies from time to time to keep the list of cookies current and accurate. You should frequently visit this Policy to check for amendments. Your continued use of Platforms or the Service(s) following the intimation of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Platform s or Service(s), if you do not accept the terms of this Policy, or any modified version of this Policy.
14. Contact us
If you have any questions or concerns regarding this privacy policy, you should contact us via email on www.boru.in